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Terms & Conditions

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Terms & Conditions 

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1. Interpretation
1.1 In these Terms and Conditions:

  • “Company”, “we”, “us” or “our” means James Alexander Landscapes.

  • “Client”, “you” or “your” means the person, firm or company who purchases Services from the Company.

  • “Services” means the landscaping, gardening, maintenance or related services provided by the Company as set out in the quotation or agreement.

  • “Quotation” means the written estimate provided by the Company.

2. Application of Terms
2.1 These Terms and Conditions apply to all contracts for the provision of Services by the Company to the Client and override any other terms stipulated, incorporated or referred to by the Client.
2.2 No variation to these Terms and Conditions shall be binding unless agreed in writing by an authorised representative of the Company.

3. Quotations and Acceptance
3.1 Quotations are valid for 30 days from the date issued unless otherwise stated.
3.2 A contract is formed when the Client accepts the Quotation in writing (including by email) or when the Company commences work with the Client’s instruction.
3.3 Quotations are based on information provided by the Client and site conditions at the time of survey. The Company reserves the right to amend the price if conditions differ materially from those anticipated.

4. Price and Payment
4.1 The price for the Services is as stated in the Quotation (plus VAT at the prevailing rate).
4.2 Unless otherwise agreed in writing:

  • A deposit of 10% of the total price is payable on acceptance of the Quotation.

  • Interim/progress payments may be required for projects lasting longer than 2 weeks or exceeding £5,000.

  • The balance is payable on completion of the Services.
    4.3 Payment is due on the receipt of invoice.
    4.4 If payment is not received by the due date, the Company reserves the right to charge interest at 4% above the Bank of England base rate and/or suspend work until payment is received.
    4.5 Materials remain the property of the Company until paid for in full.

5. Commencement and Completion Dates
5.1 Dates given for commencement and completion are estimates and not guaranteed. The Company will not be liable for delays caused by weather, supply issues, force majeure or factors outside its control.
5.2 The Client must provide reasonable access to the site and ensure it is clear and safe for work to proceed.

6. Client Responsibilities
6.1 The Client is responsible for:

  • Obtaining all necessary permissions, consents and approvals (e.g. planning permission, landlord consent).

  • Marking and protecting underground services (pipes, cables, etc.). The Company accepts no liability for damage to unmarked services.

  • Ensuring the site is accessible and safe.

  • Notifying neighbours where work may affect them.

7. Variations and Additional Work
7.1 Any changes to the scope of work must be agreed in writing. Additional work will be charged at the Company’s standard rates or as separately quoted.

8. Plant and Material Guarantees
8.1 Plants are guaranteed for 3 months from planting provided they have been properly cared for and watered by the Client. No guarantee applies to plants affected by neglect, extreme weather or client actions.
8.2 Hard landscaping materials (paving, fencing, etc.) are covered by manufacturers’ warranties where applicable. The Company provides a 10 year warranty on workmanship.

9. Cancellation
9.1 The Client may cancel the contract by giving written notice:

  • More than 30 days before commencement: no charge (deposit refunded).

  • Within 30 days: deposit forfeited.

  • After commencement: liable for all costs incurred plus reasonable profit on completed work.
    9.2 The Company may cancel if the Client becomes insolvent or breaches the contract.

10. Liability and Insurance
10.1 The Company carries public liability insurance.
10.2 The Company is not liable for:
- Damage caused by existing site conditions or latent defects.
- Loss or damage exceeding the contract value.
- Consequential or indirect loss.
10.3 The Client is advised to maintain adequate insurance for the site and works.

11. Termination
11.1 Either party may terminate the contract if the other commits a material breach and fails to remedy it within 14 days of written notice.

12. Force Majeure
12.1 The Company shall not be liable for any delay or failure to perform caused by circumstances beyond its reasonable control.

13. Disputes and Governing Law
13.1 These Terms and Conditions and any contract are governed by the laws of England and Wales.
13.2 Any dispute shall first be attempted to be resolved amicably. Failing that, the parties agree to the exclusive jurisdiction of the courts of England and Wales.

14. General
14.1 These Terms constitute the entire agreement between the parties.
14.2 If any provision is found to be invalid, the remainder shall continue in full force.

Contact
James Alexander Landscapes
The Warehouse

Canal Street

Retford

DN226EZ
01777 589676
Info@jamesalexanderlandscapes.co.uk

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